Admissions Process
We understand that the admission process can be a significant step for both you and your loved one. At Global Care we strive to make this process as smooth and supportive as possible. Our dedicated team is here to guide you through each step, ensuring that all your questions are answered and your concerns are addressed.
Initial Inquiry
- The first step is to reach out to us and express your interest in our residential dementia care services. You can do this by calling our admissions team or filling out the inquiry form on our website. We will promptly respond to your inquiry and provide you with any initial information you may need.
Pre Admission Assessment
- To ensure that we can meet your loved one's specific needs and provide the highest level of care, we will conduct a pre-admission assessment. This
assessment helps us gather important information about their medical history, care requirements, preferences, and any specific accommodations they may need. It also gives us an opportunity to answer any questions you may have.
Personalised Care Plan
- Based on the pre-admission assessment, we will create a personalised care plan tailored to your loved one's unique needs. This plan will outline the support and services they will receive during their stay with us, including assistance with daily activities, medical care, social engagement, and specialised dementia care.
Financial Consultation
- During the admission process, we understand that financial considerations are important. Our team will provide you with transparent information regarding the cost of our care services, available payment options, and any financial assistance or insurance coverage that may be applicable. We aim to ensure that you have a
clear understanding of the financial aspects and can make informed decisions.
Facility Tour & Familiarisation
- We encourage you and your loved one to visit our care home for a personal tour. This will give you an opportunity to see our facilities, meet our
dedicated staff, and get a sense of the warm and supportive environment we provide. It also allows your loved one to become familiar with their potential new home, promoting a smooth transition.
Admission & Welcome
- Once you have made the decision to join our care home, we will work closely with you to schedule the admission date. Our team will assist you in completing
the necessary paperwork and ensure that all relevant medical records and documents are obtained. On the day of admission, we will warmly welcome your loved one and support them in settling into their new surroundings.
Ongoing Support & Communication
- At Global Care we believe in building strong relationships with our residents and their families. We provide ongoing support, regular updates, and open communication channels to address any concerns or questions that may arise. Our team is dedicated to ensuring the well-being and comfort of your loved one
throughout their stay with us.